Returns & Exchanges
At Aviva Wholesale Florida, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our customer support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unused, resaleable condition.
Ship the Items
Affix the provided shipping label or your own postage to the package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Receive Refund or Exchange
Once our warehouse inspects and approves your return, we will process your refund to the original payment method or ship your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing